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Privacy Policy | Vridge

Privacy Policy

Last updated: Jan 26, 2026

1. Introduction

Vridge (“Vridge”, “we”, “us”, or “our”) operates the website vridge.ai and provides access to a branded courses and community platform, including a mobile application (collectively, the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or use the Service. By accessing or using the Service, you agree to the practices described in this policy.

2. Platform & Service Provider Disclosure

Vridge uses a third-party platform service provider, LeadConnector, to power core functionality of the Service, including user accounts, course delivery, community features, messaging, and the mobile application infrastructure.

Personal information submitted through the Service may be processed and stored by LeadConnector on our behalf and in accordance with applicable privacy laws. Vridge remains the data controller for information collected through the Service, while LeadConnector acts as a data processor providing hosting, delivery, and operational support.

You may review LeadConnector’s privacy policy here: https://www.leadconnectorhq.com/privacy-policy

3. Information We Collect

A. Information You Provide Directly

  • Name
  • Email address
  • Phone number (if provided)
  • Account login credentials
  • Profile information
  • Course participation and progress
  • Community posts, comments, and interactions
  • Communications with Vridge

B. Information Collected Automatically

When you access the Service, we may collect:

  • IP address
  • Device type, operating system, and browser
  • App usage and interaction data
  • Log files and diagnostic information
  • Cookies and similar technologies (for web access)

C. Information Collected Through the Platform

  • Account activity and engagement data
  • Messages and notifications
  • Community participation and content
  • App performance and usage analytics

4. How We Use Information

  • Provide, operate, and maintain the Service
  • Create and manage user accounts
  • Deliver courses and community features
  • Communicate with users regarding the Service
  • Send notifications, updates, and support messages
  • Improve functionality, performance, and user experience
  • Monitor usage and prevent misuse
  • Comply with legal and regulatory obligations

5. Communications (Email, Push, and SMS)

By using the Service, you may receive transactional emails, service-related notifications, and platform or account updates. You may opt out of non-essential communications at any time using unsubscribe links or account settings.

SMS Messaging

If SMS messaging is enabled, messages may be sent through authorized third-party connectors used by the platform provider. SMS communications require explicit user consent.

  • Message frequency may vary
  • Standard messaging and data rates may apply
  • SMS opt-in data is not shared with third parties or affiliates for marketing purposes
  • Users may opt out at any time by replying STOP

6. Sharing of Information

We do not sell personal information.

  • LeadConnector, as our platform service provider
  • Authorized service providers supporting the Service
  • Legal authorities when required by law

7. Data Retention

We retain personal information only as long as necessary to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. Information may be deleted upon account termination or verified request, subject to applicable legal requirements.

8. Data Security

We apply reasonable administrative, technical, and organizational safeguards to protect personal information. Platform infrastructure security is provided by our service provider using industry-standard measures.

9. Your Privacy Rights

  • Access your personal information
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Request data portability
  • Opt out of marketing communications

10. International Data Transfers

Your information may be transferred to and processed in jurisdictions where our service providers operate. By using the Service, you consent to such transfers.

11. Children’s Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to analyze traffic and improve user experience. You may control cookies through your browser settings.

13. Third-Party Links

We are not responsible for the privacy practices or content of third-party websites or services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.

15. Contact Us

If you have questions or requests regarding this Privacy Policy, please visit: https://vridge.ai/support

© 2026 Vridge. All rights reserved.